Frequently Asked Questions

Savanna Goodness Sdn Bhd is the heart behind our journey, a company founded in 2015 to bring natural, ethical products to the world. QLARITY (pronounced Clarity) is the bold new chapter of that mission—a rebranded ecommerce platform designed to amplify our promise. While Savanna Goodness Sdn Bhd remains our parent entity, QLARITY is our fresh face, delivering the purest, most effective treasures—like Skin Creamery and UOGA UOGA—to Malaysia, Singapore, and beyond. It’s the same passion, evolved into a sharper, more vibrant experience for you.

All payments for your Qlarity purchases will be processed through Savanna Goodness Sdn Bhd, our parent company. You’ll see “Savanna Goodness S/B” on your billing statements, ensuring a seamless transaction. Same goodness, backed by the company you have trusted since 2015!

Yes, absolutely. At Qlarity, we don’t just slap “natural” on a label—we prove it. Our products, like Skin Creamery and UOGA UOGA, are packed with pure, nature-derived ingredients and backed by certifications like COSMOS Organic and COSMOS Natural. We test every item ourselves, ensuring they’re safe, effective, and truly natural—no synthetic shortcuts, just the real deal.

We are very much into potent and effective botanicals. We do not use animal-derived ingredients. Our skincare and cosmetic products are not tested on animals.

We stand by renowned certification bodies like COSMOS or DEMETER for our claims. Our brands, like UOGA UOGA with its COSMOS Organic certification, use ingredients sourced straight from nature—think fresh berries and botanical extracts. The entire supply chain and manufacturing process is audited yearly by COSMOS. We personally vet every product, ensuring they meet strict organic criteria, so you get pure, certified goodness you can trust.

Yes, Skin Creamery and UOGA UOGA products are safe to use during pregnancy.

Our skincare philosophy is that no one on the planet knows your skin and what it needs better than you do. We believe in a minimalist skincare routine and our products are multifuntional, so it is common for customers to buy the full range and then to mix and match from day to day depending on what they need. There are no hard and fast rules.

For normal/dry/combination types we recommend starting with the Oil-Milk Cleanser, the Skin Tonic and the Everyday Cream.

Then add any of these hydrating treatment products:

Hydrating + Firming = Wildflower Water-Cream

Hydrating + Regenerating = Facial Hydrating Oil

Hydrating + Calming = The Balm

For Oily Skin we recommend starting with the Oil-Milk Cleanser and the Skin Tonic.

Then add any of these hydrating treatment products:

Hydrating + Firming = Wildflower Water-Cream

Hydrating + Regenerating = Facial Hydrating Oil

With UOGA UOGA, it’s all about safe, natural beauty tailored to you. Minus those harmful synthetic pigment/contents, you are assured of all the goodness you put on. These certified organic cosmetics—think mineral foundations and lip glosses—are gentle enough for daily use and versatile for your unique needs. There’s no rulebook here. Play with the range as you like—layer them up or keep it simple. Whether you’re after a fresh glow or bold coverage, they’re designed to be safe, effective, and yours to enjoy however you see fit.

Yes, our products do not contain any soaps / SLS , synthetic fragrances and parabens and our natural ingredients are soothing for sensitive skins.